Shipping policy
Made-to-Order Production
All Blank Slate Threads apparel is custom printed on demand specifically for you upon purchase. Because each garment is printed individually, orders require a brief production window before they are dispatched:
Standard Production Time: 2 to 5 business days
Domestic Shipping Rates & Delivery Estimates
Once your order has been printed and passed quality inspection, it is packaged and handed over to the carrier for delivery. We ship to all addresses within the United States (including Alaska, Hawaii and US territories):
Standard Shipping: 3 to 5 business days in transit via USPS Ground Advantage or comparable carrier.
Total Expected Delivery Time: Approximately 5 to 8 business days from the date your order is placed (production + transit)
Free Shipping: We offer free standard shipping on all qualifying orders over $60.00
Please note: During high-volume seasonal periods (such as Q4 holiday's) production and carrier transit times may experience slight delays.
Order Tracking
As soon as your order is packaged and a shipping label is generated, you will automatically receive a shipment confirmation email containing your tracking number and a link to monitor your parcel's progress in real time. Please allow 24-48 hours after tracking generation for initial carrier scans to register.
Incorrect Shipping Addresses
Please review your shipping address carefully during checkout. Blank Slate Threads is not responsible for packages delivered to incorrect, outdated, or incomplete addresses provided by the buyer. If a package is returned to our print partner by the carrier due to an address issue, the customer will be responsible for the cost of reshipping the parcel to a corrected address.
Lost or Missing Packages
If your tracking information states that your package was delivered but you have not received it:
- Verify your delivery confirmation address on your order receipt
- Check surrounding drop-off spots, porches, side doors, or with building management/neighbors.
- Allow 24 hours, as carriers occasionally scan parcels as "Delivered" prematurely while still on the vehicle.
- If the item remains missing after 48 hours contact us at admin@blankslatethreads.com with your order number so we can investigate with the carrier.