Refund policy
Last updated: October 24, 2026
Return and Refund Policy
Made-to-Order Items
Every item at Blank Slate Threads is custom printed on demand specifically for you upon purchase. Because each product is created individually once an order is placed, we cannot accept returns or exchanges for buyers remorse, incorrect sizing, or change of mind. Please review our sizing charts carefully prior to placing your order.
Damaged, Defective, or Misprinted items
We stand behind the quality of our prints. If your item arrives damaged in transit, defective, or with a clear misprint, we will gladly arrange a free replacement or issue a full refund.
To report a damaged or defective item:
- Contact our support team at admin@blankslatethreads.com within 14 days of delivery.
- Include your order number and clear, well-lit photos showing the issue (the full garment and close-up photos of the defect or misprint).
- Once verified, we will immediately submit a replacement order to production or refund your original payment method. You do not need to return the defective shirt.
Incorrect or Incomplete Addresses:
If an order is returned to our print partner by the carrier due to an incomplete, insufficient, or incorrect shipping address entered at checkout, the customer will be responsible for the cost of reshipment once an updated address is confirmed.
Order Cancellations & Modifications
Orders enter automated production quickly. If you need to make changes or cancel an order, please email us within 2 hours of purchase. Once an item has entered production with our print partners, the order cannot be altered or cancelled.